Sales and marketing are an integral part of any successful supply chain organization and Microsoft Dynamics 365 Supply Chain Management (SCM) provides comprehensive tools for handling sales and marketing activities. With Dynamics 365 SCM, businesses can gain real-time data insights into their sales and marketing activities while also automating processes and tracking performance.
Here is a list of the top 10 features in Dynamics 365 SCM for effective sales & marketing:
Rich customer profiles including previous interactions history with company, ratings/reviews systems as well as other details like contact information allowing you to understand customer needs or preferences much better!
Automated lead nurturing & scoring tools for faster & more efficient prospect identification – enabling personnel get ahead of competition in no time!
Advanced business intelligence & analytics capabilities for powerful insights into total number of leads generated per month or response times associated to particular prospects; this info can be used to fine tune existing strategies or create new ones which help delivering better performance metrics in long run!
Automated campaigns with email notifications ensuring all parties involved are informed at each stage throughout process; this helps prevent potential delays from occurring whatsoever!
Gamification options encouraging employees to be more competitive when performing certain areas like cold-calling resulting in higher rate of productivity output overall!
Customer segmentation feature which helps users create different groups based on various factors such as geographical regions, industry type etc., ensuring proper targeting happens each stage of process preventing overlaps happening inadvertently at later points down line!
Robust metrics tracking so users have access detailed view regarding trends & averages related to operational activities like ad click throughs, outreach numbers or surveys sent out by your team; this allows them make decisions based on data driven facts available hand thereby making entire approach lot smarter than ever before!
Multi-channel visibility & management tools for better remote control & oversight enabling them monitor activities across multiple channels simultaneously from single dashboard interface!
Augmented reality technology which helps streamline process by providing sales reps access pertinent information about customers they visiting directly from headset itself/ through mobile device before meeting taking place eliminating problems associated with manual paperwork!
Integration with third-party systems so existing legacy systems can be linked along with external apps used by customers or vendors if required providing easy interface going both ways making communication simpler than ever before!
For those looking reliable solutions designed both manage their sales and marketing activities as well as offer deep insight into customer behaviour – look no further than Microsoft Dynamics 365 Supply Chain Management!