Microsoft Dynamics 365 Customer 360 view

The Customer 360 View functionality of the Microsoft Dynamics 365 Sales module enables businesses to gain a comprehensive understanding of their customers by aggregating data from multiple sources. This allows teams to quickly identify customer needs and preferences in order to target potential opportunities, provide better service, and increase overall ROI.

The Customer 360 View Solution is offered to customers for a price of $50/user/month through an Enterprise Agreement or Cloud Solution Provider (CSP). With this solution, businesses can easily access all relevant customer data in one centralized system allowing them to make data-driven decisions that are backed up by facts rather than guesswork.

Some of the major benefits associated with using the Customer 360 View functionality include:

1. Improved Sales Performance – By proactively tracking customer behavior across channels, personnel have increased chances closing more deals while also maximizing their ROI!
2. Increased Efficiency & Accuracy – Automating processes such as data entry help free up time for other tasks while also eliminating manual input waste precious resources!
3. Enhanced Targeting – Segmentation capabilities enable teams pinpoint target audiences more accurately resulting improved results overall!
4. Accessible from Anywhere – Teams can access pre-configured dashboards regardless of their location enabling them stay connected while on-the-go!
5. Real-Time Insights – Automated reports provide real-time insight into customer activities eliminating need manually analyse collected data points further saving personnel time & resources!
6. Cross Platform Integration – Teams are able integrate multiple platforms together via API making related operational areas streamlined again reducing manual input thus resulting improved productivity across board!
7. Customizable Settings – Administrators have ability define parameters when creating new workflows tailoring whole process according needs & desires specific department/individuals helping achieve desired outcomes faster than ever before!
8. Enhanced Security Protocols – Improved security protocols implemented within platform make sure data transmitted between integrated systems remains secure ensuring companies abide regulatory requirements all times!.

Overall, the Customer 360 View provided by Microsoft Dynamics 365 is a powerful tool for businesses looking to gain insights into their customers and maximize marketing efforts!